FAQ
How can I get the Habit Camera App?
The Habit Camera App can be downloaded to any iOS or Android device from either the App Store or Google Play Store and is available for any Apple or Android phones and tablets.
How do I pair my Habit Camera to the Habit Camera App?
- Download & Install the “Habit Camera” App from the App Store or Google Play to your smartphone or tablet
- Pair Your Habit Camera to the Habit Camera App
- Turn on the Camera by sliding the power button up
- Open Wi-Fi settings and look for “HABIT_XXXX”
- Connect to the network and enter the default password “12345678”
- Return to the Habit Camera app and the Camera feed will appear in the app.
Can you use the Habit Camera while charging?
No, the Habit Camera will not function while charging. This is for electrical safety so that there is no risk of shock while using the Camera.
How do I control the brightness of the LED Ring Light?
The LED Ring Light has four brightness settings that you can adjust in the Habit Camera App. Once you set the brightness in the App you can use the LED button on the camera and it will turn the LED on or off.
Why are my pictures/videos not showing in my photo gallery?
Photos and Videos will NOT be visible in your iOS or Android photos folder and will only appear within the Habit Camera App. This is by design so that any sensitive photos/videos of your body are completely private in the app and not uploaded to any cloud servers. Because of this, all photos/videos can only be accessed and edited in the app.
How do I share my images/videos with my healthcare provider?
To share any images or video you can use the App to send them by text message or email.
Is Habit Camera accessible for users with different levels of abilities?
Yes! Habit Camera was purpose built to foster independence and advocacy for your own health. Each Habit Camera comes with a Flexible Handle and a Rubber Strap that can be attached for anyone with limited dexterity. The Table/Floor Stand and Suction-Cup are also included so that no matter what your personal abilities are you can use whichever tools are most effective for you!
How can I improve the image quality?
The best way to improve the image quality is to ensure you have good lighting. Although you can use the LEDs and room lights to inspect your skin, we have found the best images are taken when there is some natural light in the room. Because of this we suggest inspecting your skin during the daytime.
How far away should I hold the camera?
Another way to improve the image is to ensure the camera is at a good distance away from the skin and held steady when taking the image. If you are too close or too far away then the image may appear blurry. The best images are usually when the camera is between 6-12” away from your skin. If you want to zoom in to areas of concern it may be good to try to zoom in function as opposed to moving the camera too close to the skin.
What is a Service-Disabled Veteran-Owned Small Business (SDVOSB)?
SDVOSB is a special certification for any Veterans that were injured durign service who start small businesses. There are very strict requirements to achieve this certification and it may help companies do business with the US Government (DOD, VA, etc). Habit Camera was founded by Derek Herrera, a Marine Raider who was injured while serving in Afghanistan, and his wife Maura.
Where is the Habit Camera made?
Components for the Habit Camera are sourced around the world but manufacturing occurs in California. Habit Camera has vowed to only hire Veterans and family members of Veterans to help give back.
Who should use the Habit Camera?
Anyone with skin!!! Seriously though, anyone who has skin is at risk of a variety of dermatological conditions like Moles, Skin Cancer, or Acne.
In addition to this, there are a lot of people with a variety of conditions who could benefit from using the Habit Camera including:
People at high risk of Skin Cancer – Habit Camera makes it easy to track the growth or progress of any moles on the back of your body. Some published research has shown that lesions on the back of your body are likely to be much larger because they are harder to see.
People with limited mobility like wheelchair users – People in wheelchairs are at risk for pressure ulcers if they are seated all day. These wounds can be deadly and take forever to heal so the best way to treat them is to catch them early
People with circulatory disorders such as diabetes – Diabetic Foot Ulcer (DFU) is a major condition in the US and can lead to amputation. It’s hard for a lot of people in this population to see and this is even more difficult if you are trying to inspect your feet.
Wound Care – For anyone with burns or other wounds that are healing it is a good idea to track the progress and healing of these wounds. Usually this is done by a clinician like a Nurse but in between visits the Habit Camera may be useful to help catalog pictures and videos of the wound to see if it is getting better or not.
How often should I inspect my skin?
It depends on the person but it could be as much as twice a day (for wheelchair users or others with paralysis and limited mobility) or weekly for those at lower risk.
Can’t I just use my phone to capture the same images?
You certainly can but the problem many people experience when you do this is that you can see the image when you are taking the picture. It also could be hard to stretch your body to get the phone in position to capture a good image. Usually people just snap for a few minutes and hope they get one good image or they have to ask someone else to take the picture. Lastly, all of these pictures go straight to your phone photos folder which usually ends up in the cloud. You could imagine that this may present some problems for security and privacy.
All of these factors can limit independence and privacy so Habit Camera was designed to make it easy for people to see what they are taking a picture of and also respectful of your privacy and independence.
Is my clinician going to look at pictures if I send them?
It depends! Your clinician may be interested in doing this but some may not. If you can’t share an image or video with your clinicians then it can be really hard to explain what you see over the phone. Until a clinician can see it with their own eyes they probably will ask you to make an appointment and come into clinic. This can be a bit of a hassle, especially if you have to take off of work and drive far, so we hope that pictures and video can help reduce unnecessary visits. A picture is worth a thousand words.
Can I get my insurance or HSA/FSA account to buy the Habit Camera for me?
It depends! Habit Camera can be sold to anyone and we have already had clinics like the VA purchase cameras for Veterans. It never hurts to ask so ask your clinician about this and if they can help you we are here to support!
Where can I learn how to use the Habit Camera?
Visit our YouTube page here or click on the TRAINING tab.
Can you send demo units and do inservice training for clinicians?
YES! ABSOLUTELY!!
If you are a clinician who has patients that can benefit from using the Habit Camera we would love to send you a demo unit and conduct inservice training for you and any other clinicians at your practice.
What data does your company do with my data?
Habit Camera does NOT keep any customer data from using the app. We are NOT able to see any information about how you are using the Habit Camera and App. We do NOT collect any personal information, pictures, or video. This is your data and we respect your privacy.
If you place an order we will keep you name, email, shipping address, and phone number on file but will NOT collect any other data.